1. Introduction
Welcome to REDS Real Estate Broker ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://www.reds.ae (the "Site"), and use our services.
By using our Site, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect personal information that you provide to us directly, as well as data that is automatically collected when you use the Site.
a) Personal Information You Provide:
- Contact Details: Your name, email address, and phone number when you fill out contact forms, inquire about a property, or subscribe to our newsletter.
- Inquiry Data: Information about your property preferences, such as property type, budget, desired location, and other criteria you provide in your requests.
- Communication Data: The content of messages you send to us, including questions and feedback.
b) Information Collected Automatically:
- Usage Data: We collect information about how you interact with our Site. This may include your IP address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Site and store certain information. This helps us enhance your user experience, analyze traffic, and personalize content. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
3. How We Use Your Information
We use the information we collect for various purposes:
- To Provide and Maintain Our Services: To process your inquiries for buying, selling, or renting properties and to connect you with our agents.
- To Communicate With You: To respond to your questions, send you property information, market news, marketing communications, and company updates.
- To Improve Our Site: To analyze information to improve the functionality, performance, and usability of our Site.
- For Marketing Purposes: To inform you about new properties, special offers, and events that may be of interest to you.
- For Legal Compliance: To comply with our legal obligations and regulatory requirements in the UAE.
4. How We Share Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
- With Our Agents and Brokers: To enable them to contact you and provide the requested information or services.
- With Third-Party Service Providers: We may employ third-party companies and individuals to perform services on our behalf, such as website hosting, data analysis, marketing services, and customer support. These third parties have access to your personal information only to perform these tasks and are obligated not to disclose or use it for any other purpose.
- As Required by Law: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- In Case of Business Transfers: In the event of a merger, sale, or transfer of all or a portion of our business, your information may be transferred to the new owner.
5. Data Storage and Security
We use reasonable administrative, technical, and physical security measures to help protect your personal information from unauthorized access, use, alteration, and disclosure. We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Data Protection Rights
Depending on your location and applicable law, you may have the following rights:
- The right to access: You can request a copy of the personal information we hold about you.
- The right to rectification: You can request that we correct any inaccurate or incomplete information.
- The right to erasure: You can request that we delete your personal information, under certain conditions.
- The right to withdraw consent: If we are processing your information based on your consent, you have the right to withdraw it at any time.
To exercise these rights, please contact us using the contact details provided below.
7. Links to Third-Party Websites
Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
REDS Real Estate Broker
- Address: Building 9, Golden Mile Galleria, Palm Jumeirah
- Phone: +971506529582
- Email: info@reds.ae
